Make the questions easy to answer
Written on 7 March 2017, 11:30pm
About a month ago I was asking MalwareBytes to stop making me think.
I recently read for the 3rd time Don’t make me think (but actually the first time the paperback version 🙂 ) and I found a reference to another excellent book: Forms that work: Designing Web Forms for Usability.
I am at Chapter 3 – Making questions easy to answer – and there is the exact same situation as the one I encountered last month. The heading is ‘Turn negative questions into positive ones’, and I take the liberty to post the relevant paragraph here:
Happy to see this kind of confirmation 🙂
PS – Go buy the book! 30 EUR well spent. And it also comes with a companion site: formsthatwork.com
Written by Dorin Moise (Published articles: 272)